Cancellation Policy

Private Training Policy Thank you for choosing our private training services. Please note our Private Training Policy pertains to all services under the Private Training Category. Therefore this includes Semi-Private and Small Group Training. Please review our Private Training Policy carefully: Commitment Private training packages represent a seasonal commitment to consistent, recurring weekly sessions — either once or twice per week — for the duration of the applicable season. By enrolling, you are reserving a dedicated time slot tailored to your development. Payment Terms Private training packages are billed through recurring monthly payments for the full length of the season. Payment must be maintained to hold your reserved private training slot. Failure to maintain timely payments may result in forfeiture of your spot. Attendance Athletes are expected to attend all scheduled private training sessions. Missed sessions are not eligible for refund, credit, or transfer. Make-up sessions may be offered solely at the coach’s discretion and based on availability but are not guaranteed. Refunds and Transfers Once a private training package is purchased and used, it is non-refundable and non-transferable. This includes, but is not limited to, circumstances such as injury, scheduling conflicts, travel, or personal changes in availability. Cancellations and Rescheduling If a coach needs to cancel a session (due to weather, facility issues, or personal emergency), a make-up session will be offered. If an athlete needs to reschedule, at least 48 hours' notice must be given. Rescheduling is subject to availability and not guaranteed. Short-notice cancellations (under 48 hours) will result in the session being forfeited. Communication All communication regarding scheduling, cancellations, or questions about your training package must be directed to taylor@taylormorenolacrosse.com. Policy Updates We reserve the right to modify this policy at any time. Updates will be communicated via email and/or posted on our website. We appreciate your trust and dedication. Private training is a long-term investment in your growth and success, and we are excited to be a part of your journey.

Contact Details

• 831 Green Crest Drive, Westerville, OH, USA

  taylor@taylormorenolacrosse.com

• Upper Arlington High School, Zollinger Road, Upper Arlington, OH, USA

  taylor@taylormorenolacrosse.com